You acknowledge that you are
responsible for making back-up copies of all your data and taking appropriate
precautions against viruses, hacking and other types of computer misuse.
Whilst we try to ensure that the our
website www.stepup-edu.comdoes not contain any error, defect,
malfunction or corruption, we do not accept responsibility for any damage to or
loss of data on your computer system, network or server that results from the
download or use of the website or any materials made available via the website
(except for death or personal injury caused by our negligence).
We cannot promise that access to the
www.stepup-edu.com will be uninterrupted or error free. We reserve the right to
suspend access to the website between the scheduled maintenance window of
approximately 22.00 and 00:00 GMT each day. There may also be occasions when
access to the website is interrupted for emergency maintenance or repairs or to
carry out upgrades to improve the performance or functionality of the website.
You accept that you will not have a
claim for breach of contract (either against us) or otherwise in
respect of such period of unavailability. You also acknowledge that we cannot
be held responsible for any delay or disruptions that are inherent in the
operation of the Internet and the World Wide Web, including viruses.
2. Purpose of the Step Up website
The purpose of the www.stepup-edu.com is to provide
individuals and businesses with information on the range of courses, centres,
products and other services offered by or via International Centre of
Professional Education “Step Up” including enrolment in England, Wales
and Northern Ireland.
Please note that the courses
advertised on this our website www.stepup-edu.com
Are provided and approved by International Centre of Professional Education
“Step Up”.
3. Disclaimer
Every effort has been made to ensure the
accuracy of the information on this website. However, “Step Up” gives no
warranties and makes no representations, express or implied, as to the
accuracy, quality, validity, timeliness, completeness or availability of any
information contained in it's website and accepts no liability for any loss
resulting directly or indirectly from the use of or reliance on any such
information. Courses and facilities may be cancelled, modified or replaced at
short notice. The use of this web site and any information contained therein or
obtained there from is at your own risk, and “Step Up” assumes no
responsibility whatsoever in connection with such use.
4. Notification of Change
International
Centre of Professional Education "Step Up"does not provide notification when changing the contents of its website.
5. Limitation of Liability
In no event will International Centre of Professional Education "Step Upbe
liable or have any responsibility for damages of any kind, whether direct,
indirect, special, consequential or incidental, resulting from access or use
of, or inability to access or use, this web site or any web sites or pages
linked to this web site, including (without limitation) damages resulting from
the act or omission of any third party, even if any member of "Step
Up" has been advised of the possibility thereof.
6.Refund
and Cancelation of Lessons Policy
A.Payment
by you of the Course Fee
You agree to pay us the course fees
(including VAT where applicable) to International Centre of Professional
Education ”Step Up”
We reserve the right from time to
time to change the amount of the Course Fee. The current Course Fee for any
course at any given time will be displayed on the Website or notified to you by
International Centre of Professional Education “Step Up”. In the unlikely event
that due to a technical error, the amount of the Course Fee is incorrect, we
will notify you as soon as we reasonably can. You will then be entitled to
choose between receiving a refund of the monies that you have paid to us (in
which case you will not be enrolled on the course) or to pay the balance of the
Course Fee to Us.
B.Our
Rights to Stop Providing the Services to You
If you are an on-line learner, we
will make the Course Materials available to you via the Website from Enrolment
until the earlier of:
Your notifying Us in writing, by email or by telephone that you
have completed the course and no longer require access to the Services;
Your failing to access the course materials for a period of 14 days
or more; or 7 days after Step Up marks the course as completed or
achieved.
C.Step Up refund policy and guidelines:
Should Step Up cancel a course for any reason, students enrolled at
the time Step Up announces the cancellation will be entitled to a full
refund of course fees paid within 10 days, and this will incur no
administrative charges or penalties.
Should Step Up be unable to provide all units to meet the student’s
course completion schedule. The following will apply:
Course fees paid will be refunded in full within 10 days; and
Course fees paid on any unavailable dates will be refunded within
10 days; and
If a candidate withdraws from a course before the commencement of
the course, full refund of the fees will be made, however a cancellation
fee of 15% of full course fees will be withheld to cover administration
costs.
If a student misses more than two lessons without giving 24 hours
notice to their teacher, the student will lose their fee.
For students who miss two lessons we will do our best to help and
keep them on the course, but more than two missed lessons will
automatically make the course null and void and their place on the course
will be lost and there will be no fee refund.
Cancellations (other than for extenuating circumstances)
cancellations during the course period for students that have commenced
their course will not be entitled to a refund.
In the case of a student who wishes to withdraw from a course or
program due to illness or extreme hardship, Step Up may, at its
discretion, allow a refund of the fees. The following conditions apply:
The person concerned must produce satisfactory evidence of the
circumstances of his/her withdrawal, such as medical certificates;
A cancellation fee of 25% of full course fees will be withheld
from the refund; or
Withdrawal must take place prior to the expiration of the Course;
and
Contact Details
Ninami Ltd T/A International Centre of Professional
Education “Step Up”
